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How freight forwarders add value to the logistics chain

There have been reports of air cargo carriers plotting to establish direct relationships with importers and exporters so they can by-pass third-party freight forwarding services for the movement of goods. The arguments put forward by the carriers considering this no doubt go something along these lines: by removing a link from the logistics chain, we remove a cost. If we can work directly with companies to ship their goods, we can offer them better value. But the question importers and exporters have to ask themselves is this: can carriers really replicate the service delivered by freight forwarding specialists?

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