Automation Cannot Replace Forwarder Specialization

The forwarding industry is experiencing a significant amount of criticism these days for its apparent failure to jump on the digital transformation bandwagon. As the online ordering craze gives rise to global e-commerce, small- and large-volume shippers wonder if their forwarders can meet the challenges of shipping across borders, making rapid quotes, responding immediately, and enhancing value to help them respond to their increasing customer demand. Read Article